Privacy Policy

This Privacy Policy outlines how Proici Associates Ltd (‘we’, ‘us’ or ‘our’) collects, uses, stores, and shares your personal data when you interact with our services (‘Services’).

This includes when you:

1. Visit our Website at https://proici.co.uk or any associated site linked to this policy
2. Engage with us through other channels such as sales or marketing communications.

If you have any questions or concerns after reading this notice, feel free to contact us at: info@proici.co.uk.

If you disagree with the way we handle your personal information, we ask that you do not use our Services.

Overview of Key Points

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This section offers a brief overview. Please refer to the relevant sections for full details.

Types of personal data collected: We gather personal data depending on your interactions with us, including what services and features you use.

Sensitive information: We do not handle sensitive or special category data.

Third-party data sources: We do no obtain your data from third-party services.

Purpose of processing: Your information is used to deliver and improve our Services, communicate with you, ensure safety, prevent fraud, and comply with the law.

Who we share data with: We may share data with selected third parties when necessary.

Data protection measures: while we follow strict security practices, no system is completely immune to breaches.

Your privacy rights: Depending on your location, you may have rights to access, modify, delete or restrict how we process your personal data.

CONTENTS

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1. What Information Do We Collect?
2. How Do We Process Your Information?
3. Legal Basis for Processing
4. Data Sharing and Third Parties
5. Cookies and Tracking Tools
6. Data Retention
7. Keeping Your Data Secure
8. Children’s Privacy
9. Your Rights and Choices
10. Do-Not-Track Settings
11. Policy Updates
12. Contacting Us
13. Managing Your Information

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1. WHAT INFORMATION DO WE COLLECT?

Information You Provide To Us:

We collect personal details you choose to share with us, such as when you inquire about our services, complete forms or communicate with us directly.
Examples include:
• Name
• Company name
• Contact number
• Email address
• Postal address
• Communication preferences

Sensitive Data

We do not process any sensitive or special category information.

Automatically Collected Data

When you use our Services, we may collect some technical data automatically. This might include:
• IP Address (or proxy server).
• Device details and browser type.
• Operating system and language settings.
• Internet Service provider and / or mobile carrier.
• Data and time of access.
• Pages visited and interactions on our site.
• Device location.

This information is primarily used to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. We also use cookies and similar technologies to enhance functionality. For more information read our Cookie Policy.

Google API Usage:

Where applicable, any data obtains through Google APIs is handled in line with the Google API Services User Data Policy, Including its Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process personal data for a range of purposes, including:
• Delivering our services and fulfilling your requests
• Providing customer support and responding to queries
• Enabling communication features where applicable
• Ensuring personal safety, preventing harm or responding to emergencies

We only process your data where necessary and appropriate.

3. WHAT LEGAL BASES DO WE RELY ON?

Under the GDPR and UK GDPR, we process your data lawfully on one or more of the following grounds:
• Consent: Where you have explicitly allowed us to use your information for a specific purpose
• Contractual necessity: To fulfil and agreement or pre-contract request
• Legal Obligations: Where required to comply with a legal duty
• Vital Interests: To protect your life or that of another
• Legitimate interests: Where it is reasonable and does not override your rights

As the data controller, we decide why and how your personal data is processed. If we act on behalf of another party (as a data processor), their privacy policy will apply.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONALY INFORMATION?

We may share personal information with trusted third parties who perform services on our behalf. These include:
• Data Analytics Providers
• Performance Monitoring Services

In some cases, information may be shared during business transitions or with affiliated organisations and partners to offer products or promotions. Examples of situations include:
• Mergers or acquisitions
• Use of Google Maps for location services
• Collaborations with related companies under common ownership.

All third parties are bound by confidentiality and data protection obligations

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we use cookies and similar tools to gather information that helps improve your experience on our website. These tools support:
• Security and Functionality
• Analytics and Marketing
• Personalised Content or Advertising

For more control over cookies, refer to your browser settings or review our Cookie Policy.

Google Analytics
We may share your information with Google Analytics to track and analyse the use of our services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
When no longer needed, we will either delete or anonymise the data. If deletion isn’t possible, your information will be securely stored and isolated from further use.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We take appropriate steps to protect your personal data through both technical and organisational safeguards.
However, no internet-based system is completely secure. While we strive to protect your data, transmission is at your own risk. Please access our Services from a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

No. We do not knowingly collect or target personal data from individuals under 18.
If we become aware that we collected data from a child, we will take steps to remove it. Parents or guardians should contact us if they suspect their child has provided personal information.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you live, your rights may include:
• Accessing your personal data
• Correcting or updating your details
• Requesting deletion
• Restricting or objecting to processing
• Data portability
• Not being subject to automated decisions

To exercise these rights, please contact us at info@proici.co.uk. We will handle all requests in accordance with applicable law. You also have the right to lodge a complaint with a regulatory authority.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Many browsers offer a Do-Not-Track (DNT) option, currently we do not respond to DNT signals as no consistent standard has been agreed upon. If such a standard is adopted, we will update our policy accordingly.

11. DO WE UPDATE THIS NOTICE?

Yes, we may revise this policy occasionally. When we do, we will update the “Last Updated” date and may notify you where appropriate.
We encourage you to review this policy regularly to stay informed about how we protect your personal information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@proici.co.uk or contact us by post at:

Proici Associates Limited
Windsor House, Main Road
Long Bennington
Newark, Nottinghamshire NG23 5JR
United Kingdom

If you are a resident in the United Kingdom, we are the ‘data controller’ of your personal information.
We have appointed Martin Harcourt to be our representative in the UK. You can contact them directly regarding our processing of your information, by email at martin@proici.co.uk, by visiting https://proici.co.uk/contact/ , by phone at 01400 226 040.

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may request to access, amend, or delete your data by contacting us directly at info@proici.co.uk.
We will respond in line with applicable privacy laws.